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Should you not be entirely satisfied with any product purchased, or if it is simply faulty we will endeavour to replace or refund the goods immediately, or within the quickest possible time span. Non-faulty goods that are no longer required, must be returned to us in resalable condition, in original packaging within 14 days to enable us to issue a refund to your credit card. The process can take up to 7 days from receipt of goods. All return postage/carriage charges on unwanted goods are to be paid for by the customer. Any carriage charges that were present on the original invoice cannot be refunded. If you would like us to collect your unwanted goods, we can arrange for our carrier to collect from you but this will incur a £20 charge that will be payable seperately. Please feel free to discuss with us your particular issue so an solution can be reached. We endeavour to process returns in a fair and efficient manner.
Returns must be pre-agreed, and sent / posted back to :
Handles4Homes RETURNS
Unit 6,
Apollo House,
Calleva Park,
Aldermaston,
Berkshire,
RG7 8TN.