Care & Cleaning

Top Tip for hardware items fitted externally 

We recommend spraying any door furniture items with WD40 or similar lubricant spray if fitting externally. This will coat the product and provide an invisible barrier to the elements, along with any lubrication required. Make this a bi-yearly task and your door furniture will last many years longer with this simple process. Coastal areas may require this procedure more often dependent on exposure.

Solid Brass Products

Our solid brass products are protected by the most advanced lacquer available and under normal circumstances should give many years of service. They should be cleaned with a cloth moistened with soapy water or alternatively wiped over with a soft cloth with beeswax. UNDER NO CIRCUMSTANCES USE ANY FORM OF METAL CLEANER OR AEROSOL SPRAYS.

However, after a period of time the lacquer coating, especially on external fittings, can suffer a possible breakdown, especially in coastal areas where the salt air can attack the lacquer more than normal. Therefore, the life of the lacquer is beyond the manufacturer's control and cannot be guaranteed. When the lacquer coating has broken down, remove the brass fittings and coat using a soft brush with acetone thinner e.g. "Nitramores" according to the manufacturer's instructions. Completely dry the product using a soft cloth and metal polish, such as "Brasso" or "Duraglit". At this stage the product can either be re-lacquered or polished as and when required.

A fresh coat of lacquer may be applied, but we strongly recommend that, especially for external use, you should leave the item unlacquered.

Chrome Products

Our quality chrome products are virtually maintenance free. However, deposits will accumulate especially on external fittings. We therefore recommend regular cleaning with a soft cloth and non-abrasive wax polish.

This will ensure the original appearance is maintained.

PVD Stainless Brass & PVD Everbrite Brass

These products have an advanced vacuum treated process resulting in a longer life finish.

Ideal for use in coastal areas, PVD brass will stand the test of time a lot longer than standard brass fittings. 

The technology involved in this process renders this surface impervious to damage in normal use including oxidation, wear and abrasion. All lacquered brass items require regular cleaning with non-abrasive wax polish.

We recommend the removal of surface dirt by dusting with a soft cloth. Stubborn stains can be removed with the use of white spirit or similar spirit based products.

Cleaning and Caring for Stainless Steel 

Stainless Steels need to be cleaned for aesthetic considerations and to preserve corrosion resistance. Stainless steel is protected from corrosion by a thin layer of chromium oxide. Oxygen from the atmosphere combines with the chromium in the stainless steel to form this passive chromium oxide film that protects from further corrosion. Any contamination of the surface by dirt, or other material hinders this passivation process and traps corrosive agents, reducing corrosion protection. Thus some form of routine cleaning is necessary to preserve the appearance and integrity of the surface. Stainless steels are easily cleaned by many different methods. They actually thrive with frequent cleaning and, unlike some other materials, it is impossible to 'wear out' stainless steel by excessive cleaning. Stainless Steel performs best when clean - cleanliness is essential for maximum resistance to corrosion. 

All exposed stainless steel surfaces should be wiped over with a clean cloth and warm water with a mild detergent on a frequent and routine basis.

For more stubborn dirt or stains use mild, non-scratching abrasing powders such as typical household cleaners. These can be used with warm water, bristle brushes, sponges or clean cloths. For more aggressive cleaning a small amount of vinegar can be added to the powder.

Carbon steel brushes and steel wool should be avoided as they may leave particles embedded in the surface, which can lead to rusting.

Cleaning should always be immediately followed by rinsing in clean hot water and the surface then wiped completely with a dry towel.

The maximum recommendation for routine cleaning is once a month and more often in areas subject to heavy soiling or frequent use.

Where routine maintenance is considered a pre-requisite of compliance with an associated guarantee a 'Maintenance Log' should be kept for each installation.

Ceramic & China

We recommend periodical removal of surface dirt by dusting with a soft cloth. Stubborn stains can be removed with a mild warm soapy mix to gently remove the blemish. Do not use bleach-based products.

Crystal & Glass

Cleaning can take place frequently if desired with simply a cloth dampened with lukewarm water to remove deposits. Dry off with a soft lint-free cloth to maximise shine. Avoid harsh chemical cleaners and glass cleaners where possible. Do not immerse or soak door furniture when cleaning.  


Pewter is an extremely durable metal and can be used internally and externally - it will not deteriorate. Pewter requires no more than an occasional wipe with warm soapy water to remove any dirt deposits that may have built up over time. Application of oil to working parts is also recommended.


Beeswax ironmongery is the simple combination of hand-forged iron which is then finished with beeswax by hand. Beeswax is ideal for internal applications and is not recommended to be used externally, unless in a sheltered area or porch etc..  Care must be taken to apply beeswax to the product as part of a maintenance programme to avoid rusting. Should rust deposits or a white bloom appear, the product can be restored with fine wire wool before applying new layers of beeswax (available to buy from our store). Please note that all internal plasterwork must be dry before fitting beeswax ironmongery to a building.

Black Antique

All types of iron (cast or Malleable) can be susceptible to rust, depending on how exposed they are. Products have an epoxy powder coating, this material is very hardy and can be used internally and externally in general.  Over time it is recommended that you remove any harmful deposits that can cause corrosion by wiping over all areas with a lightly oiled cloth, or WD40.