Last updated: July 2021
Handles 4 Homes Limited operates http://www.handles4homes.co.uk (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
Information Collection And Use
When an order has been placed we capture/hold the following personal data:
- Contact name
- Company Name (if added)
- Billing and Delivery Address (if different to billing)
- Contact Phone Number (either landline or mobile)
- Contact Email Address
We retain historical information on the orders you have placed with us, what products you have bought, the prices paid, and the address delivered to, this can be anonymised at any point or deleted from our CMS if requested.
We hold information that you may provide in email correspondence, and in customer service and product reviews, and when you communicate with us via social media
We may hold data on how you respond to our email marketing campaigns, such as whether our email has been opened, and what links you may have followed in that communication
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data").
This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyse this.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that we see relevant, including your contact details which we will need to pass to our carriers DPD to ensure that you receive updates and prompt deliveries.
A website-based review company that we use to acquire reviews made by consumers. This requires your email address and online invoice number to allow you to post a review.
Please note: We do not share, sell or lease any personal data with Third Party Marketing Companies
Cookies are files with small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
We use Sagepay/Opayo as our secure payment provider and do not keep any records of customer card details.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.